Dashboard

Notifications

Every message we send, grouped by when it reaches you. 24 of 27 turned on.

Delivery channels

Master switches. Turning one off silences that channel for everything below except legally required receipts.

Email
No email on file
Text messages
Add a phone number to receive texts

Bookings & payments

Everything tied to money and your reservation.

Booking confirmation & receipt
Email
Always sent
Your itemized order, rental times and delivery address right after you book.
Payment receipts
Email
Always sent
A receipt each time a deposit, balance or add-on is charged.
Balance due reminder
Email
Text
Always sent
A nudge before the remaining 50% is charged so nothing surprises you.
Change & reschedule confirmations
Email
Text
Always sent
Confirmation any time your date, time or items are updated.
Cancellations & refunds
Email
Always sent
What was cancelled, what was refunded, and where the money went.
Quotes & estimates
Email
When a custom quote is ready, and a heads-up before it expires.
Cart reminders
Email
If you leave items in your cart, we'll save them and remind you once.

Before your event

Reminders and paperwork in the days leading up.

7-day countdown
Email
A week out: your setup checklist, space requirements and power needs.
24-hour reminder
Email
Text
Always sent
Day-before confirmation of your delivery window and contact info.
Waiver & contract signatures
Email
Text
Legal — always sent
Reminders to sign your rental agreement and safety waiver before delivery.
Safety & rules refresher
Email
Safety — always sent
Rider limits, supervision rules and shutdown wind speeds before the party.
Weather alerts
Email
Text
Safety — always sent
A heads-up if rain, wind or storms could impact your event.
Severe weather & wind safety alerts
Email
Text
Safety — always sent
Urgent email and text if wind, lightning or extreme heat reaches unsafe levels during your event — including when to clear riders and shut the blower off.

Day of your event

Live updates from the crew while we're on the move.

Driver on the way
Text
Always sent
A text when your crew leaves the shop, with a live ETA.
Setup complete
Email
Text
Photos of the finished setup once we're done and tested.
Pickup window
Text
Always sent
A reminder before we return so someone can meet the crew.
Support chat replies
Email
Text
Get notified when our team answers your message.

Rewards & credit

Punches, credits and referral earnings.

Punch card progress
Email
When a punch is added and when you're one booking from a reward.
Reward unlocked
Email
Text
When you hit a punch-card milestone and a reward is ready to claim.
Account credit activity
Email
Always sent
When credit is added to your account and before it expires.
Referral activity
Email
Text
When a friend books with your code and your credit is released.

After your event

Wrap-up, feedback and re-booking.

Review request
Email
A single ask for feedback a day or two after your party.
Anniversary re-book reminder
Email
Next year, around the same date, in case you want the same setup.
Birthday reminders
Email
Text
We'll nudge you 30 days before your kids' birthdays.

Community & offers

Optional extras — turn these off any time.

New rentals & seasonal drops
Email
First look when we add new bounce houses, games and concessions.
Community events
Email
Local events we're hosting or attending, plus RSVP openings.
SMS deals & flash offers
Text
Occasional text-only discounts. Reply STOP any time.
Promotional emails
Deals, new rentals, referral rewards and seasonal offers. Booking confirmations and receipts are always sent regardless of this setting.