SMS Messaging Policy

By submitting your mobile phone number through our website, booking form, or in person, and checking the applicable consent box, you agree to receive text messages from Bounce, Parties & Events LLC related to:

• Booking confirmations and reservation details
• Delivery, setup, and pickup time windows and updates
• Weather-related rescheduling or cancellation notices
• Payment reminders, deposit authorizations, and receipts
• Customer service communications related to your rental
• Promotional offers, seasonal discounts, and marketing messages (only if you separately opt in to marketing messages)

Message content is limited to the categories above. We do not use SMS to request sensitive information such as full payment card numbers or Social Security numbers.

Consent to receive text messages is not a condition of purchase or booking. You may opt in by:

• Checking the SMS consent checkbox at checkout or on our booking form
• Providing your phone number and verbally agreeing to text updates when booking by phone
• Texting a designated opt-in keyword to our business number, if applicable

By opting in, you consent to receive automated and/or manually sent text messages from us or our service providers at the mobile number provided, including messages sent using an automatic telephone dialing system or similar technology.

Message and data rates may apply. Message frequency varies based on your booking activity (typically 2–6 messages per rental, more if you opt in to marketing messages).

You may opt out of receiving text messages from us at any time by:

• Replying STOP to any message we send you
• Emailing us at support@bouncepartyevents.com with "SMS Opt-Out" in the subject line

After you reply STOP, we will send one final confirmation message and then cease sending further texts, except for messages required to complete a transaction already in progress (e.g., a delivery-day confirmation for a booking made before you opted out). You may opt back in at any time by re-consenting through our website or by texting START.

Opting out of SMS messages does not cancel any existing booking or rental agreement. To manage or cancel a reservation, contact us directly using the information in Section 6.

For help at any time, reply HELP to any message, or contact us directly:

• Email: support@bouncepartyevents.com
• Website: bouncepartyevents.com

Carriers are not liable for delayed or undelivered messages. We are not responsible for delays or failures in message delivery caused by your mobile carrier, device settings, or factors outside our control. Supported carriers include major U.S. wireless carriers; not all carriers may be supported.

Bounce, Parties & Events LLC
Email: support@bouncepartyevents.com
Website: bouncepartyevents.com

Your phone number and any information collected through SMS communications are handled in accordance with our Privacy Policy. We do not sell or share your mobile phone number or SMS opt-in status with third parties for their own marketing purposes. Text messaging originator opt-in data and consent will not be shared with any third parties for promotional or marketing purposes unrelated to Bounce, Parties & Events LLC.

We may update this SMS Messaging Policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. The "Last updated" date at the top of this page will reflect the most recent revision. Continued use of our SMS program after changes are posted constitutes acceptance of the updated Policy.